Your privacy matters to us. This Policy explains what personal data 16jl collects, why we collect it, how we use and protect it, and what rights you have as a player based in the Philippines.
Six principles that guide how 16jl handles your personal information.
All data transmitted between your device and 16jl servers is protected by 256-bit SSL/TLS encryption — the same standard used by BDO, BPI, and other Philippine financial institutions.
16jl does not sell, rent, or trade your personal data to any third-party marketers. Your information is used only to operate your account and improve your 16jl experience.
We collect only the personal data necessary to operate your account, process payments, and comply with PAGCOR and Philippine anti-money laundering regulations. Nothing more.
You can request a complete record of the data 16jl holds about you at any time. We respond to all data access requests within 30 days of receipt.
Subject to our legal retention obligations, you may request deletion of your personal data. Closed accounts with no outstanding compliance holds are eligible for data erasure requests.
16jl's data practices comply with the Republic Act No. 10173 (Data Privacy Act of 2012) and are aligned with the National Privacy Commission's guidelines for online platforms.
This Privacy Policy ("Policy") describes how 16jl ("the Company," "we," "us," or "our"), operating the online gaming platform at 16jl.vip, collects, uses, stores, discloses, and protects the personal information of users ("you," "the Player," or "the User") who access or register on the Platform.
16jl is committed to protecting the privacy and personal data of all users in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.
By registering for a 16jl account, making a deposit, or using any feature of the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
Note: This Policy should be read together with the 16jl Terms & Conditions and Responsible Gaming policy, which together form the complete regulatory framework governing your use of the Platform.
The data controller responsible for personal data processed through the 16jl platform is the operating entity behind 16jl.vip. For all data protection inquiries, requests, or complaints, you may contact us directly through the channels listed in Section 14 of this Policy.
16jl collects the following categories of personal data when you register, verify your identity, or use the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number | KYC verification, age confirmation (21+), AML compliance |
| Contact Data | Philippine mobile number, email address | Account security, OTP delivery, support communications |
| Financial Data | GCash account number, bank account name/number, deposit/withdrawal history | Payment processing, AML transaction monitoring |
| Gaming Data | Bet history, game sessions, bonus usage, account balance | Game provision, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser, operating system, session logs | Security, fraud detection, service optimization |
| Communication Data | Live chat transcripts, support ticket content, SMS records | Support delivery, dispute resolution, quality assurance |
We do not collect sensitive personal information beyond what is required by PAGCOR-mandated KYC and Philippine AML regulations, unless you voluntarily provide it in the context of a support interaction.
16jl collects personal data through the following means:
16jl processes personal data for the following purposes and on the following legal bases:
16jl does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances. We may share your personal data with the following categories of recipients only to the extent necessary:
All third-party service providers engaged by 16jl are bound by data processing agreements that prohibit them from using your personal data for any purpose beyond the specific service they provide to 16jl.
16jl retains personal data for as long as your account remains active and for such additional period as is required by applicable Philippine law, including:
Upon expiry of applicable retention periods, personal data is securely deleted or anonymized in a manner that prevents reconstruction of the original information.
16jl uses cookies and similar tracking technologies to operate and improve the Platform. Categories of cookies used include:
You may configure your browser to reject non-essential cookies; however, doing so may affect certain Platform features. 16jl does not use third-party advertising cookies and does not participate in cross-site tracking networks.
Under the Data Privacy Act of 2012, registered users of 16jl who are Philippine residents have the following rights with respect to their personal data:
To exercise any of the above rights, contact 16jl support via live chat or email at [email protected]. Include "Data Privacy Request" in your subject line.
16jl implements the following technical and organizational security measures to protect your personal data:
Despite these measures, no internet-based system can guarantee absolute security. In the event of a data breach affecting your rights and freedoms, 16jl will notify affected users and the National Privacy Commission within the timeframes required by Philippine law.
The 16jl platform is strictly for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a user under the minimum age has registered, the account will be immediately suspended, all balances refunded, and the personal data deleted in accordance with applicable regulations. If you believe a minor has created a 16jl account, please contact support immediately.
Certain 16jl service providers — including game studios and cloud infrastructure providers — may be located outside the Philippines. Where personal data is transferred internationally, 16jl ensures that appropriate safeguards are in place, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to Philippine DPA requirements.
Financial data processed through GCash and Maya remains within Philippine payment infrastructure governed by Bangko Sentral ng Pilipinas (BSP) regulations.
16jl may update this Privacy Policy periodically to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. Material changes will be communicated to registered players via SMS to the registered mobile number or through an in-platform notification. The "Last Updated" date at the top of this page reflects the most recent revision.
Continued use of the 16jl platform after the effective date of any revision constitutes your acceptance of the updated Policy. We encourage you to review this page periodically.
For any questions, concerns, or requests related to this Privacy Policy or your personal data rights, please contact 16jl through the following channels:
16jl serves players across all regions of the Philippines — from Metro Manila (Makati, Quezon City, Parañaque) to Cebu, Davao, Iloilo, and beyond. Our support team handles data privacy requests from all Philippine jurisdictions.
If you are not satisfied with our response to a data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
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